Grievance lodgment stage
Da Vision is committed to extend the best possible services to its customers. However, if you are not satisfied with our services and wish to lodge a complaint, please feel free to call our number 0120-405151 or you may email to the customer service desk at customersupport@davisclub.com.

After investigating the matter internally and subsequent closure, we will send our response within a period of 72 hoursfrom the date of receipt of the complaint by the Company. In case the resolution is likely to take longer time, we will inform you of the same through an interim reply.

Escalation Level 1
For lack of a response or if the resolution does not meet your expectations, you can write to csmanager@davisclub.com. After investigating the matter internally and subsequent closure, we will send our response within a period of 7 days from the date of receipt at this email id.

Escalation Level 2
For lack of a response or if the resolution still does not meet your expectations, you can write to the Head - Customer Services at cshead@davisclub.com. After examining the matter, we will send you our final response within a period of 10 days from the date of receipt of your complaint on this email id.